Trade User Guide

Getting Started

To place orders online, an initial one-time online registration is required for Trade customers.

1. 1 Create an account at the top right (menu top left on mobile)
2. 2 Apply for a trade account
3. 3 Enter registration information and choose a password
4. 4 Submit

Once submitted, we’ll review the information. Existing Trade customers will receive email confirmation. New customers will receive instructions via email.

Login

1. 1 Sign in
2. 2 Enter your email and password
3. 3 Click 'Sign In'

Trade Counter

• Special Trade Offers: Exclusive offers for Trade customers
• Price Lists: Download detailed price lists
• Education, Training & Webinars: Professional webinars and training materials
• Newsletter: Download the most recent newsletter

Quick Order

1. 1 Enter the product name or SKU in the search field
2. 2 Select from matching products as you type
3. 3 Click the product to add it to the row
4. 4 Enter quantity in the QTY column
5. 5 Add more products or rows as needed
6. 6 Click "Add to cart" or "Proceed to checkout"

Finding Products

• Use Quick Order or the general search bar (top right)
• Search by product name, SKU, or keywords
• Browse categories by brand, vitamin, or type (e.g., "Natural Face Care")

Reorder Products

1. 1 Click "My Account" in the top-right menu
2. 2 Click "Reorder products" in the left sidebar
3. 3 Add products individually by entering quantity and clicking "Add"

To add multiple products:

• a Tick checkboxes for desired products
• b Enter quantities
• c Click "Add all to cart"

Reorder Completed Orders

1. 1 Click "My Account" > "My Orders"
2. 2 Review previous orders and click "Reorder"
3. 3 All products are added to cart; modify quantities and proceed to checkout

Adding Products To Cart

1. 1 Hover over a product and click "Add to cart"
2. 2 Adjust quantities at checkout
3. 3 Or click on a product to view details and click "Add to Cart"

Checkout

• Click the CART icon (top right)
• View/edit cart or proceed to checkout
• Confirm shipping address, method, and review order summary
• Click "Place Order" to receive on-screen and email confirmation