Privacy & Cookie Policy

Your Privacy

The Natural Medicine Company Limited is committed to protecting the privacy of our site visitors and customers.

We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to from The Natural Medicine Company website. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Communication & Marketing

You will be given the opportunity to opt in to communications from us and selected third parties when you register on the The Natural Medicine Company website.

If you have opted in to receive communications we may occasionally update you on our latest products, news and special offers via email.

All The Natural Medicine Company members have the option to opt-out of receiving marketing communications from us and/or selected third parties.

If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the The Natural Medicine Company website. Click on “Newsletter Subscriptions” to change your preference.

You can access 'Your Account' once you login.

Alternatively, click on the "unsubscribe" link in any email communications that we might send you.

Information Collection

We collect information from you when you register on our site, place an order, subscribe to our newsletter or complete a form.

When ordering or registering on our site, as appropriate, you will be asked to enter your name, email address and postal address.

Use of Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order.
  • To send you emails with company news, updates, related product or service information, etc. if you have opted in to receive these types of emails.
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Note: To opt out of marketing, you can use the unsubscribe link or the opt out option found in the marketing communication you receive from us. 

Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Cookies

This website use cookies to ensure you get the best user experience on our website.

Cookies are small files that a website or its service provider transfers to your computer through your browser (if you allow/accept cookies) this enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date.

How you can contact us?

For any queries please email sales@naturalmedicine.ie